These folks are working on consistency across the schools in reading instruction,

How we manage and lead this organization is absolutely impacted by the feedback we get from our Hispanic employees.

The bad guys are going to be upset, ... Which will just make it easier for us to know who they are.

It's an ongoing process. It just goes on every day. I get phone calls or I'll pick something up on somebody who is out there. It can pop up at any time.

This, for us, is the exciting part of MCAS,

Each time we do a successful operation it allows us to slap new pieces of the puzzle in, ... We get a clearer picture. We're able to get more information.

There are a number of decent people out there who deserve consideration. It's not always easy to get these people to correspond with you because they don't know who you are. Sometimes I need an intermediary.

We think the industry has made a problem for itself by focusing too much on getting technology out the door and getting it to the government. We made a conscious decision early on to focus on creating a viable commercial product.

There has been steady improvement generally ... Generally, speaking, it's good news.

We want to continue to keep our youth busy so they have more activities than just hanging around the streets and getting in trouble.